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More and more companies and consumers rely on technology to make everything from communication of orders and stocks of companies in search of information management. Tom Ivers, co-founder of San Francisco IT management and consulting firm connected, is finding that Bay Area small businesses have trouble keeping up with changes in technology and management of their IT systems exist. Recent studies conducted for local companies to confirm what has long suspected: companies can get better service at half the cost when outsourcing their IT infrastructure right company.
"A full-time employee is effective on the payroll of 2,080 hours per year and incurring additional costs, such as the benefits and time off," said Ivers. "How many companies really need this many hours of support?"
More importantly, according to Ivers, is the need for qualified IT professionals with the skills and service skills to:
Create a technical solution that is in line with business needs
Implement and support a complete IT solution
Acquire appropriate equipment and services
Integrating equipment from multiple vendors and service providers
Scale of the environment on a proven architecture rather than "reinvent the wheel"
"As with any employee, what happens when he or she goes home for the day, get sick, you go on vacation, or moving to another career opportunity?" Asked Ivers. "Mitigation of liabilities and potential risks often requires hiring new IT staff and incurring more costs and additional management costs."
In general, according to Ivers, outsourcing helps companies to avoid:
Incurring a six-figure cost of skilled IT professionals
The risks and responsibilities associated with hiring
Any lack of support during the illness of the employee, vacation, or exiting
Approach Connected Think about the outsourcing of services includes all day staff, including:
Account Manager: Responsible for customer experience and handles administrative tasks like billing and support escalation
Technical Representatives Dedicated Elementary and Secondary Education: Know each client's IT environment both inside and out to ensure a consistent, quality support
Additional Technical Resources / Technical Staff: Others who can help at peak times or on projects that require additional resources, the higher IT experience or specialized skills
"Due to the volume of purchases and relationships with wholesale channels, they can get the bandwidth, hardware, software and Internet at very low prices for our customers, better than we could directly," said Ivers. "We also help companies save time and money by managing multiple vendors into a single consolidated bill. Without our services, a company has to investigate, pursue and manage each of these directly. For a fraction of what full-time personnel costs, think online offers quality IT service again for over a century of combined experience in IT and freedom of personnel matters as churn, which is a big problem in the Bay Area , the technology capital of the world. "
Read more here
"A full-time employee is effective on the payroll of 2,080 hours per year and incurring additional costs, such as the benefits and time off," said Ivers. "How many companies really need this many hours of support?"
More importantly, according to Ivers, is the need for qualified IT professionals with the skills and service skills to:
Create a technical solution that is in line with business needs
Implement and support a complete IT solution
Acquire appropriate equipment and services
Integrating equipment from multiple vendors and service providers
Scale of the environment on a proven architecture rather than "reinvent the wheel"
"As with any employee, what happens when he or she goes home for the day, get sick, you go on vacation, or moving to another career opportunity?" Asked Ivers. "Mitigation of liabilities and potential risks often requires hiring new IT staff and incurring more costs and additional management costs."
In general, according to Ivers, outsourcing helps companies to avoid:
Incurring a six-figure cost of skilled IT professionals
The risks and responsibilities associated with hiring
Any lack of support during the illness of the employee, vacation, or exiting
Approach Connected Think about the outsourcing of services includes all day staff, including:
Account Manager: Responsible for customer experience and handles administrative tasks like billing and support escalation
Technical Representatives Dedicated Elementary and Secondary Education: Know each client's IT environment both inside and out to ensure a consistent, quality support
Additional Technical Resources / Technical Staff: Others who can help at peak times or on projects that require additional resources, the higher IT experience or specialized skills
"Due to the volume of purchases and relationships with wholesale channels, they can get the bandwidth, hardware, software and Internet at very low prices for our customers, better than we could directly," said Ivers. "We also help companies save time and money by managing multiple vendors into a single consolidated bill. Without our services, a company has to investigate, pursue and manage each of these directly. For a fraction of what full-time personnel costs, think online offers quality IT service again for over a century of combined experience in IT and freedom of personnel matters as churn, which is a big problem in the Bay Area , the technology capital of the world. "
Read more here
